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Octotable Support  Community ๐Ÿ‡ฌ๐Ÿ‡ง
Octotable Support Community ๐Ÿ‡ฌ๐Ÿ‡ง
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Are you new here? - Follow this guide to set up your account!

LET'S GET STARTED ๐Ÿš€

Follow these tutorials to set up your account! ๐Ÿ‘‡๐Ÿป

1. Create your dining areas, tables and seats

Set up your rooms and tables to seat your guests. Create the floor plan of your restaurant and have a daily overview of the reservations and guests seated. A few clicks to recreate your daily activities on your online planning.

๐Ÿ“– Article: How do I create the dining areas of my restaurant?

๐Ÿ“– Article: How to set up the tables in my restaurant?

๐Ÿ“– Article: Group your tables and create as many seats options as possible

๐Ÿ“– Article: How to use OctoTable floor plan?

๐Ÿ“– Article: Find out how to use OctoTable Planning!

2. Create your Digital Menu

The digital menu is the core of OctoTable. Online menu is way more convenient than the paper menu, especially for safety reasons. Create your digital menu and translate it automatically in many languages.

๐Ÿ“– Article: Where do I create my digital menu?

๐Ÿ“– Article: Create the dishes on your menu!

๐Ÿ“– Article: Create the categories for your menu!

3. Customize your reservation page

The reservation page is totally customizable. Choose the right picture for the background and insert your logo as well. Install the widget on your website.

๐Ÿ“– Article: How can I customize my reservation page?

๐Ÿ“– Article: How can I link my website to OctoTable?

4. Create your services and enable Pickup and Delivery

Create breakfast, lunch and dinner service. You can customize the reservation process, enable pickup... (More)

Discussion

Instant Pickup - managing orders has never been easier!

Activate Instant Pickup!

Allow your customers to order and pay online directly from their smartphone

  • Do you need to streamline payments because you don't want to place a cash register at every counter or stand?
  • Do you want to receive the advance payment before preparing and delivering the order?
  • do you organize events with many people and do you want the customer to place his order independently?

By activating the instant pickup, the customer orders in seconds and pays online on their smartphone.

Whoever is at the counter scans the confirmation QR code and checks what to prepare.

It then marks the items picked up by the customer as delivered and then moves on to the next customer.

Requirements to be able to activate it

Fundamental requirements to activate the instant take away are:

  • be active in the subscription and have configured online payments (Advanced settings > down payments / collections)
  • have the service with the Takeaway mode available
  • have associated the service with a booking page (Configuration > Booking Page)

How does it work?

1. Print the QR code and place it wherever you want

Access the Takeaway service by clicking on Configuration > Services > pencil on the service and you will find the item INSTANT TAKEAWAY with a QR CODE (If you don't find this item, double-check that you have the requirements or contact our support team on the Community by clicking on the icon above on the right to start a private chat with an operator)... (More)

Discussion

New themes for your booking page

Are you looking for a way to customize your booking page as much as possible but don't have the skills to do it?

No problem, starting today you have over 20 new themes available to choose from!

Click on Configuration > Booking page and under View you will find the THEMES menu.

Choose one of them then click save and then on Preview at the bottom of the page to see what it looks like!

And if you don't like it, no problem, you can always go back to the theme you had before by choosing DEFAULT and saving again at the bottom of the page!

ย 

See you soon on OctoTable!

Discussion

Newsletter_en

From the Booking Engine EVO > General Settings section, you can set the Newsletter option on ON, to require your customers' consent to get your promotional emails.

When making the reservation, the customer will make their choice:

The customer's choice will be recorded in the Customer Contact Form in Marketing > Database. In case the client's email address is already in the system, the same form will be used to record this new piece of information.

Otherwise, if it's a new contact, a new form will automatically be created.

For what concerns the promotional message, you will have to create it by yourself from your personal email account.

You can Export the Guest List in an Excel file,by sorting only the customers who have accepted to receive your emails.

๐Ÿ”ป WARNING โ–ธ This function is only available for customers with the Database included in their subscription

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Talk to you soon!

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