If you want to request a deposit in order to confirm the reservation, first access the Configuration> Services section and click on Edit next to the service you want to add a deposit to.

On the right side, you will find the Payment section and by choosing yes you will find all the settings that you can change:

1. Request payment for a certain number of people: if you want you can request a deposit only for bookings of large groups. Enter here the number of people you want to request the payment.

2. Amount to pay immediately: enter the total you want to request when customers are booking online.

3. Amount to be paid per person yes / no: Choose whether the amount is to be paid for the entire reservation or if it is a payment that you require per person.

4. Description: Enter a description that further explains the required payment. If you do not enter anything the default text will be shown:

Once the payment has been set up, connect your account to get online payments.

Go to Advanced Settings > Deposits / Payments and connect your Paypal account and / or your Stripe account

DO NOT FORGET

This feature can be used to request a deposit to confirm the reservation, the advance payment of the entire reservation, the cost of an entrance ticket or other service. Set it according to your needs.

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On Octotable you can download a file with all the reservations you are interested in and work it to do your analyzes based on the selected period

To download the file, go to the Reservations> Room section (or the type of reservation you are interested in) and then at the top, adjust the filters as you prefer.

For example, select a period and only some areas and then click on Export:

You will get an excel file where you can sort the data as you wish and do your own analysis to evaluate the progress of bookings in your property.

👉Click here for more information on how to consult your reservations.

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Follow this article to understand how to request an order from the digital menu and advance payment.

On OctoTable you can request a table reservation and the order of products from the menu at the same time, activating the advance payment!

Here's how to do it:

1.set up your services’ settings: access the service (Configuration> Services / opening hours) and under the item Enable online ordering while booking a seat phase, choose yes and also on Require advance payment (click here to access the complete guide on services)

2.create the digital menu and activate it for online orders, click here to know more about it

3.activate online payments: go to Advanced Settings> Deposits / Payments and connect your Paypal account and/or your Stripe account

At this point, the customer who books the seat will see the options available on the digital menu during the booking phase.

Watch this video to see a booking simulation with seat reservation and prepayment of the order:

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