Do you want to avoid wasting the opportunity to allow another customer to make a reservation when a customer stays in your restaurant for less than the average meal time?
Use OctoTable's check-in & check-out to free up your table on both the booking page and Reserve with Google.
The procedure is simple:
1) Register the customer as arrived
You will be able to check in customers who have arrived from different sections.
Dashboard
Reservation details
Reservations > Table bookings
Map
To check in, simply click on the red tick on the right-hand side of the booking 👇
2) Record the customer's departure
From the same sections mentioned above, you will have the possibility to register the customer's departure.
When you tick the customer as having arrived, the tick will change from red to blue, so you will know that the customer has been registered correctly.
To check-out the customer and thus allow that customer's table to be bookable again online, simply click on the blue icon, previously red, and register the customer's departure.
The icon in question will change from blue to green and you will know that you have registered the customer's departure.
The table of the customer in question will become bookable again before the end of the time set in Services > Opening Times > Average Meal Duration.
The system will check the settings entered under Services > Opening Times, and if the requirements are met, it will make the specific table bookable again.
Thank you for visiting the OctoTable Community! 🐙
See you soon! 😊