Offer your customers something unique!
What's new in the connection with OctoTable?
Room service
Book a table in the restaurant
Offer room service via QRCode
Associating the restaurant bill with the room bill
Let's see them all more in details.
How can I offer the Room Service? 🍷
Make sure that you have properly connected your Octorate account to your OctoTable account, click here to find out.
You can offer the Room service through your Web Concierge or through QR code scanning:
1. Offer Room Service from your WebConcierge
Go to Octorate > Marketing > WebConcierge and select Yes for Room Service.
You can even customise the title section according to the service you offer.
Customers will be able to ask for Room Service from the WebConcierge and orders will be directly delivered to their room.
Your guests' information will be automatically copied from Octorate.
You can check your Room service requests on your OctoTable account on Bookings > Room service.
2. Offer Room Service using QRcode
Go to Configuration > Dining areas and access you Octorate property by clicking on the green pencil.
Then click on [Print QR code] to print all the rooms QR code.
You will download a PDF with your QR Code, so you can place them in your rooms.
Your guests can scan that code and complete the room service request as we showed you above.
How can I let my guests book a table at the restaurant? 🍴
Go to Marketing > WebConcierge and turn on the tab. You can custom the title of this section.
Your guests will click on Book and will be redirected to OctoTable Booking Engine. The guests information will be copied automatically, they only have to make their date and time choices and then
You can allow your guests to send you the order for dinner or lunch for the next day.
In Octotable go to Configuration > Services/Opening hours and keep on NO the Disable online reservation tab:
You can even allow your guests to pick their table. Click on the tab to enable this tool.
How can I send the restaurant receipt to the hotel? 💳
Your hotel guests may come to your restaurant without a booking.
How can you handle that situation? 🤔
Insert a new reservation manually and enter at least first name and last name of your guest:
Select the orders made in the reservation page
At the end of the page, link the OctoTable reservation to Octorate room/booking:
❗ Don't forget to click on [Save] before you leave the page.
This way in a few seconds you will see the orders in the Extra section on your Octorate reservation:
