The article explains how to configure Take-away and Delivery services on OctoTable, allowing restaurants to easily manage reservations for these services. It illustrates how to activate payment methods, set delivery distance, shipping cost, and customize schedules for takeaway and delivery. In addition, it provides instructions on how to monitor orders from the dashboard and how to filter reservations by type of service.
With OctoTable you can bring your dishes anywhere by activating the Take-away ๐๏ธ and Delivery ๐ services.
โ ๏ธ If you want to include the Take-away and Delivery features in your subscription, you will need to purchase a Premium or EVO plan in Subscription > Upgrade โ ๏ธ
Go to the section Configuration > Take-away/Delivery and choose whether to activate both or just one by switching on the respective buttons.
๐ Configure the delivery service
Once the service is activated you will be able to set:
the maximum distance within which to make deliveries
the delivery time you are willing to make
the minimum order that the customer will be required to place
the cost of delivery
whether to allow payment upon delivery or not
a second delivery radius with customized features.
For example, you could set a 10 km radius where the minimum order is 10 euros and the delivery cost is 2 euros, and a second radius of 20 km where the minimum order is 20 euros and the delivery cost is 4 euros.customizable text: enter a title and a subtitle visible to customers at the time of the order.
๐๏ธ Configure the take-away service
Also for the configuration of this service you will be able to set:
the possibility to allow payment upon delivery
customizable text: enter a title and a subtitle visible to customers at the time of the order
โ ๏ธ ATTENTION
To receive advance payments you need to connect your Stripe and/or Paypal account in Advanced Settings > Deposits / Payments.
โ๏ธ How to make your services available for Take-away and Home Delivery
To make a service bookable for takeaway and delivery go to Configuration > Service Hours and click on the green pencil โ๏ธ next to the service you want to modify.
Select, for example, the Lunch service: in the Service details section, under Booking method, select from the dropdown menu the modes you make available for the lunch shift.
If you want to offer a service dedicated to take-away and delivery, with schedules different from those for table reservations, you can create a new service in Configuration > Services hours and, in the Booking method section, select Take-away and Delivery.
From the same page you can also set a limit of orders per service or per hour, both for Delivery and Take-away.
To learn more about how to manage the number of take-away and delivery orders, read the full article ๐
Hereโs what the customer will see at the time of booking ๐
๐งญ Where to find Take-away and Delivery orders
The orders placed online for the Take-away and Delivery service will be visible in the Dashboard with specific icons to distinguish them:
You can decide to filter orders by type of reservation (Delivery/Takeaway/Tables), or by services (Lunch/Aperitif/Dinner etc...).
โPlease note
The time you see on the Orders page is the time when the delivery must be made, not the time when the reservation was placed (to see it, access the reservations list).