Ongoing Updates on the Octotable App
We are currently carrying out important update works on the Octotable app to improve its performance, stability, and features.
During this transition period, you may experience some issues in daily app usage, such as malfunctions or access difficulties. In most cases, these issues can be resolved by following the recommendations below.
Troubleshooting Recommendations
๐ฑ Apple Devices (iOS)
Check on the App Store that the Octotable app is compatible with your deviceโs operating system version. If not, please update your device before proceeding.
Uninstall the app and reinstall it from the App Store.
๐ค Android Devices
Check on the Google Play Store that the Octotable app is compatible with your deviceโs operating system version. If not, please update your device before proceeding.
Uninstall the Octotable app.
Go to Settings > Apps > Octotable > Storage and clear data and cache.
Reinstall the app from the Google Play Store.
If the app continues to malfunction after following these steps, please contact us at tech@octotable.com.
Our technical team will be happy to assist you.
Thank you for your patience and cooperation.